Hire a technician for 20 min. (IPcam-shop.dk products)

Model: Fjernsupport250
250,00
( 200,00 )
Availability: In stock

Get help configuring your equipment purchased at Ipcam-shop.

Our skilled and trained technicians will either help you by phone or log in to your system via AnyDesk. Here you can get help with programming the products or setting up the various options the products have.

This can e.g. be...

  • port opening in your router
  • setting up rules in the cameras
  • setting up Hik-connect on your phone

This is done by downloading AnyDesk, which is a small program that gives us access to log in to your computer, but only when the program is running and only with your consent.


 

Download AnyDesk


In order to be able to help you in the best possible way, it will always be a good idea to have the consequences clear:
 
1: SADP - installed
 
2: Login to the Recorder and / or camera
 
3: Login to your router - this is NOT WiFi login

Sådan giver du Adgang ved fravær i AnyDesk

1: Open AnyDesk and press the menu button


2: Select Security


3: Mark Allow unattended access

Prepare and get the most for your money

When you order support, you can advantageously prepare yourself and thereby save time and money in the end. Therefore, we have made a list of things you can prepare.

The item includes 20 minutes of technical setup - read more here .
Please note that this product is only for products purchased at IPcam-shop.dk

All sessions start with the desired "performance" being added to the basket. If you are in doubt about how long it takes, you can either just put 1 in the basket every time the 20 minutes expire or you can throw several times in the basket and then we only deduct for the time used.

  • Pre-purchase support (help with design, location, product selection, etc.)
    • It can be a good idea to think about requirements and expectations for the plant, price and quality go hand in hand.
    • A floor plan, preferably ready to send by email, so we can review the possibilities and solutions
  • After-purchase support (instructions, technical support, installation, setup, code recovery, etc.)

It is important to us that we provide the best service every day. That's why we'll be so happy if you rate the experience on trustpilot - even if you've rated us before. https://dk.trustpilot.com/review/ipcam-shop.dk?utm_medium=trustbox&utm_source=Horizontal

If you buy a product without buying support, then the product is sold as a pure webshop product, and we can therefore not provide support, except that we can always refer to the user manual and our free video guides.

Anydesk MacOS: